Training and Support

Jube is open-source and free to use. Training and Support is available for on-premise implementations or use of the multi-tenanted cloud infrastructure (which is priced broadly at cost, but excludes Training and Support).

Training

Jube offers a training program that focuses on achieving proficiency in the effective implementation and utilization of Jube.

For the Americas, biannually, a training program is conducted in New York, US, at a venue to be shared closer to the time. For Europe, Middle East and Africa, biannually also, a training program is conducted in Larnaca, Cyprus, at a venue to be shared closer to the time. The Larnaca program is more cost effective owing to foreign travel not being required of the trainer. The training is delivered by Richard Churchman, the author of Jube.

The schedule covers a duration of three days, with the length of each day ranging from 6 to 8 hours, depending on the undertaking of Elective Modules. Elective Modules cover in-depth training in advanced administrative concepts using dedicated training servers. Elective Modules are targeted at technical participants whom are likely to assume overall system administrative responsibility of an implementation of Jube.

Day 1:

  • Introduction.
  • User Interface.
  • HTTP Messaging.
  • Models and Payload.
  • Inline Functions.
  • Abstraction Rules.
  • Abstraction Calculations.
  • Lists and Dictionaries.
  • Activation Rules.
  • Elective: Architecture and Caching.
  • Elective: Environment Variables.
  • Elective: Installation and Log Configuration.

Day 2:

  • Suppression.
  • Sanctions Fuzzy Matching.
  • Time To Live (TTL) Counters.
  • Introduction to Artificial Intelligence (AI).
  • Exhaustive AI training.
  • Case Management.
  • Security.
  • Elective: Tracing Transaction Flow and Response Time Analysis.
  • Elective: High Availability.
  • Elective: Performance Counters.
  • Elective: AMQP.

Day 3:

  • SQL database discovery.
  • Performance Monitoring.
  • Visualisation and Reporting.
  • Inline Scripts.
  • Scores via R Plumber (HTTP).
  • Elective: Cache Bottleneck Analysis.
  • Elective: Archive Bottleneck Analysis.
  • Elective: Multi-Tenancy.
  • Elective: Git Definitions Backup and Recovery.

The training program is available on the subsequent dates:

  • New York, US. In 2024, starting Tuesday October 22nd through end of Thursday October 24th. USD 2950 per participant.
  • Larnaca, Cyprus: In 2024, starting Tuesday December 3rd through end of Thursday December 5th. EUR 1395 per participant.
  • New York, US. In 2025, starting Tuesday April 22nd through end of Thursday April 24th. USD 2950 per participant.
  • Larnaca, Cyprus: starting Tuesday June 3rd through end of Thursday June 5th. EUR 1395 per participant.

A maximum of 8, and a minimum of 4 participants. Includes lunch and refreshments. Additionally, participants will have access to four hours of Commercial Support, valid for six months after completion of the program.

For further details, including the detailed training plan, kindly contact support@jube.io.

Where confidentially considerations exist, the same program can be made available at the client’s premises for a daily rate of USD 1200, excluding customary business travel and accommodation costs. Remote programs are not generally offered given observations of reduced practical participation and outcome.

Support

Free Support is available via Github Issues on a best endeavour basis. Commercial Support available at a daily rate of USD 1200 prorated. It is uncommon for a client to require more than two days of Commercial Support per month given an active production implementation, although implementation demands vary depending on client technical proficiency. For further details, please contact support@jube.io.