Frequently Asked Questions

Questions asked during real training sessions and implementations, with answers checked against the current platform. Each page groups one topic; answers are short and point at the full documentation where a page covers the subject in depth. Where behaviour changed in newer releases, the answer describes the current behaviour rather than the history.

In this section

• Models, Payload and Configuration
• Cache, Memory and State
• Rules and Activation
• Sanctions Screening
• Machine Learning and Analytics
• Case Management FAQ
• Database and Reporting
• Security and Users
• Integration and API
• Extensibility
• Infrastructure and High Availability
• Logging, Monitoring and Observability
• AI and Agent Features
• Backup, Preservation and Support